The race you are already in

A Yelp lead is messaging four of your competitors right now.

Across LeadCrew accounts, the first vendor to reply books the job ~5x more often than vendors #2–#4. Speed is not a nice-to-have — it is the entire margin.

Under 30-second first reply+41% booked-job conversion (case study)14-day free trial

Most owners lose more booked jobs to response time than to price, reviews, or service area combined.

First reply

Typical shop: 3+ hours — homeowner already gone

With LeadCrew: Under 30 seconds — homeowner still tabbed in

Nights & weekends

Typical shop: Voicemail or silence

With LeadCrew: Always-on, qualifies and books

Lead context to dispatch

Typical shop: Name + phone, maybe

With LeadCrew: ZIP, appliance, urgency, full transcript

Dispatcher hours / week

Typical shop: ~14 triaging Yelp DMs

With LeadCrew: < 2, only warm hand-offs

The leads are already coming in. LeadCrew makes sure you reach them first.

Beat the four other vendors to the reply

When a Yelp request comes in, four of your competitors are already typing. LeadCrew replies in under 30 seconds so you reach the homeowner while they are still tabbed in.

+41% booked-job conversion on the same lead volume

A similar service team switched in February and lifted conversion +41% with no extra spend. The difference was not sales effort. It was the first 30 seconds.

Speed without losing context

Each lead arrives qualified — ZIP, appliance, urgency, callback window — so your team picks up a warm conversation, not a cold form.

Lead analytics

Same 180 Yelp leads. More booked jobs.

Sample: appliance repair, California

Before LeadCrew

17% booked - 83% lost without clear reason

31 jobs booked; the rest were not reliably classified

17%booked
Booked17%31 jobs
Lost83%149 leads

No clean lead classification: no clear split between wrong-fit, silent, and lost leads.

With LeadCrew

33% booked - 67% walked away

59 jobs out of 180 leads

33%booked
Booked33%59 jobs
Lost38%68 leads
Unresponsive21%38 leads
Non valid8%14 leads
+28more jobs booked
-22leads stopped walking
-7unresponsive recovered
<30savg first reply

LeadCrew flow

How every Yelp lead is handled from arrival to booking

This is the customer-facing operating map for LeadCrew: instant detection, service-area qualification, AI replies, follow-ups, human handoff, and clean lead status outcomes.

LeadCrew.aiEvery lead answered, qualified, followed up, and tracked
New Yelp lead arrivesInstant detection, 24/7
Qualification checkZIP code and appliance type
Non valid

Lead does not qualify

Wrong ZIP or unsupported appliance type.

Hi [Name], this one is not a fit. Reach out if anything changes.
StatustoNon valid
Valid leads
Working hours

Your team is open, LeadCrew handles the first touch

Instant AI reply

Known issue goes straight to scheduling. Unknown issue gets one useful question.

Hi [Name], got the fridge request. What happened, and what time works?
StatustoCommunication
Lead responds?
Engages

Dispatcher notified

Loud noise, not cooling.
StatustoCommunication

Dispatcher or AI closes

If a human does not reply in 5 minutes, LeadCrew keeps the lead moving.

Best time for a visit?

Lead confirms

Sunday works.
StatustoBooked
Goes silent

+30 min

Still need help scheduling?

+2 hours

Can I get your number?

+24 hours

Anything we can do to earn the job?
Still silent

Lead closed

StatustoUnresponsive
Found someone.
StatustoLost
Replies
Still need help.
StatustoCommunication

Dispatcher closes

Tuesday works.
StatustoBooked
After hours

Your shop is closed, LeadCrew keeps the conversation warm

Instant after-hours reply

LeadCrew answers right away, sets expectations, and starts collecting context.

Hi [Name], we are closed tonight but have got you. What is going on?
StatustoCommunication

AI collects scheduling details

What time works? Drop address and number. We confirm at 8 am.
Lead responds?
Provides info

Lead queued

Monday morning, 123 Main.
StatustoCommunication

8 am dispatcher confirms

Confirming Monday. Tech calls 30 minutes before arrival.
StatustoBooked
Goes silent

+30 min

Still need help scheduling?

+2 hours

Can I get your number?

+24 hours

Anything we can do to earn the job?
Still silent

Lead closed

StatustoUnresponsive
Replies
Tuesday is better.
StatustoCommunication

Dispatcher closes at 8 am

StatustoBooked
LeadCrew.aiHow every Yelp lead is handled

New Yelp lead arrives

Instant detection, 24/7

Qualification check

Wrong ZIP or appliance? Bot closes politely.

Non-validNo dispatcher time wasted
Working hours

Bot replies instantly

Qualifies issue, asks one question, notifies dispatcher.

Hi [Name], got your message about the fridge. When is a good time?
StatustoCommunication
Lead responds?
Engages

Dispatcher closes

Schedules the visit.

Booked

StatustoBooked
Goes silent

Follow-up x3

+30 min, +2 h, +24 h.

Booked

or unresponsive.

StatustoBooked
What if the office is closed?
After hours

Bot holds the lead

Replies instantly, collects address and callback time.

We are closed but have got you. What is going on with the appliance?
StatustoCommunication
Lead responds?
Responds

Lead queued

Bot collects address and time, then confirms morning callback.

Got it. Agent will confirm everything at 8 am.

8 am dispatcher confirms

StatustoBooked
Goes silent

Queued for morning

At 8 am the working-hours flow kicks in.

leadcrew.ai - every lead answered, nothing falls through

Set up in about five minutes. Win the next race tonight.

1

Tell us about your business

Your name, the services you run, and the area you cover. Takes about a minute.

2

Connect Yelp and your inbound channels

Plug in Yelp, web forms, SMS — wherever leads come in. We handle the first reply on every channel.

3

Win the next race

Your next Yelp lead gets a reply in under 30 seconds, qualified, and handed to your team while competitors are still drafting their first message.

The questions owners ask before they hit setup.

Is the ~5x first-reply advantage real?

Yes — it is from internal LeadCrew data across home-services accounts. The first vendor a homeowner hears back from books the job ~5x more often than vendors #2–#4 in the same Yelp request.

How fast does the first reply actually go out?

Under 30 seconds, around the clock — late nights and weekends included. The homeowner is still tabbed into Yelp when your reply lands.

Will it sound like my business or a robot?

On-brand, in your voice. We tune replies to your services, pricing posture, and how you actually talk to customers — and you can edit anything before it goes live.

What does the 14-day trial cover?

Full LeadCrew on the channels you connect — Yelp, web forms, SMS, and more. No card up front. If the gap on your pipeline does not close, walk away.

Stop coming second on Yelp. Start booking the lead first.

14 days on us. The next Yelp request gets a reply before the homeowner closes the tab.